Day 63: Dale's Door

After the installation of the new garage door opener for Belinda's side of the garage, and the associated remote control that is nice and small, I was tempted to do a little covert rearrangement so Belinda's car would only fit on the old door side. Fortunately my laziness and eBay search skills combined to remove the need for all that rearranging.

I found a new remote to suit the old garage door opener for just under $25 delivered and it was in the mailbox when I got home last night. Today I spent 5 minutes following the instructions supplied with the remote programming the garage door opener to respond to the new remote and then reprogramming the old remote so it would also work... unfortunately the new code I was given for the old remote didn't work, so only the new remote would open the old door.

This is where the good news part of the story kicks in: I emailed the eBay seller requesting the correct code for the old remote and within 20 minutes I had a reply with a link to a video on how to reprogram the new remote to the old remote's frequency. So I followed the instruction again and this time both remotes worked perfectly. This is among the best service I've had from any eBay seller and I'm happy to recommend these guys to anyone who needs (or just wants) a replacement garage remote.

The seller is 'ozremotes', they seem to have a pretty good range of remotes for garage doors. If you're in the market check them out: http://myworld.ebay.com.au/ozremotes/&_trksid=p3984.m1423.l2754

Day 55: I'll Just Call Telstra, It Won't Take Long...

Jenna was horrified to find that the Internet was broken when we got home tonight. We hadn't noticed until she alerted us to the dire situation and after resetting the modem with no improvement I thought I'd give Telstra a quick call to see if there was an issue in our area.

It took about 10 minutes of talking to a robot before being put through to a real person... who then promptly told me they had to transfer me to the Mac support team and put me on hold. Hold lasted 40 minutes and a glass of wine.

When I finally spoke to another human, and I use the term human loosely, I had to reset the modem a number of times and then log out and log back in with a new password all of which did nothing to help with connection to our Bigpond Service.

I was then told there must be a problem at the exchange, given a case number and told that the service would be returned by lunch time tomorrow. I was also to call back quoting the case number if it hadn't returned by the lunchtime deadline.

So after being on the phone for over an hour and only spending about 10 minutes actually speaking to a human I'm still without access to our Bigpond 'Service'.

I'm really glad I bought an Optus SIM for my iPad :)